Product Quality Guarantee

At Grand Vitality Care, we are committed to providing high-quality products that meet the needs of our customers. Your satisfaction is our priority, which is why every item we offer is backed by a manufacturer’s warranty. For specific warranty details, feel free to reach out to us—we’re happy to assist!

What if my product arrives damaged?

We take great care in ensuring your order arrives in perfect condition. However, if you notice any damage upon delivery, please follow these steps:

• Inspect the packaging upon arrival. If you see any damage, even to the box, note it when signing for delivery.
• If you are unable to inspect the contents immediately but suspect damage, write "suspect damage" on the delivery receipt.
• If your item does arrive damaged, please take clear photos and email them to support@grandvitalitycare.com. We will quickly process a replacement or refund, typically within one business day.

Your satisfaction is our priority, and we are here to ensure a hassle-free experience.